Quote of the day

"“Ability may get you to the top, but it takes character to keep you there.”"


-John Wooden, Basketball Coach

Member of the NECC

News

17
Oct

"What is Your BHAG?"

What is your BHAG? Your Big Hairy Audacious Goal? This is a term coined (and trademarked) by Jim Collins in his book ‘Good to Great’. The good to great companies that he researched all had a BHAG™.

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10
Oct

"Are your Core Values alive in Your Business?"

Every constituency of people will have their own, unique Core Values. Those core values are usually implicit, rather than explicit but they will exist.

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03
Oct

"How much do you value customer feedback?"

Have you ever noticed that those organisations which give really good service are constantly asking how they are doing, whereas the others, the ones where you really want to let them know how poor the customer experience was never ask and it is impossible to find out how to register your thoughts?

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25
Sep

"Do you gather input from your Employees?"

Some of the Rockefeller Habits are so obvious that they hardly seem necessary and this would be one of them, but common sense is rarely common practice.

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19
Sep

"Who is accountable in your Business?"

When I run a Scaling Up workshop with a leadership team the number one objective of the work we are doing is to build a healthy culture of accountability, which sounds fine, but what do I mean by accountability?

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12
Sep

"So how is your heat beat"?

There is an old adage that all problems within a business are communication problems. In essence all businesses are is a collection of people working together towards a common end. Communication is the glue that holds the whole thing together and absence of communication is the thing that will cause it to fall apart.

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04
Sep

"Is your Business tied up in the Sand?"

In any and every business there are more things to be done than there is time to do them. Most firms don’t ever really consider this fact when planning their growth, partly because most firms don’t ever really plan their growth. They just drive and drive and hope that growth is the end result, and it may well be so but it may not be manageable and sustainable growth.

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29
Aug

"Is your Executive team healthy and aligned?"

“As go the executive team so goes the rest of the organisation”. “A fish rots from the head” and “every business is a reflection of the person, or the group of people at the top”. These are three truths about business that I frequently use and therefore it is right and proper that the first Rockefeller habit refers to the executive team.

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22
Aug

"Would you like to do a self audit on your business?"

For the next ten weeks I am going to be scrolling through the 10 Rockefeller Habits. Why and what are they?

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08
Aug

"Do you have a healthy culture within your business?"

It is difficult to think of anyone rising to the position of CEO without attribute 6, because attribute 6 relates to accountability: the ability and willingness to take responsibility and get things done. Above all a leader needs to be able to take responsibility, to take ownership of every aspect of her domain and will be measured on her ability to get things done.

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