June 2017

29
Jun

Intense Competition

It is holiday season again and one of the things that I find fascinating about going on holiday is the opportunity it provides to observe how people do business. In any given resort the competition to attract and retain our business is intense, whether we are talking about restaurants, bars, gift shops or attractions, they are constantly vying for us to spend our money with them. It is difficult to imagine a more fiercely intense battleground.

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22
Jun

Point of Focus

Many years ago when I was unwell I noticed a strange phenomenon. I have never read anything about it, nor have I heard mention of it in the many discussions I have had since, but I do believe it to be a universal truth.

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15
Jun

Locus of Control

I was recently at a dinner with a bunch of business people, and when they were asked what their biggest challenge was, right now, the most common answer, by far, was people; finding, hiring and retaining the right people so that their businesses might grow as they want them to grow.

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08
Jun

I dare you

I am a big fan of regular appraisals and have written several blogs recently recommending them to everyone. I use a specific format which is designed to allow both parties to discuss their assessment of the performance of the appraisee. My belief is that one of the biggest challenges in any relationship comes when one party thinks that they are performing at a certain level, and the other party has a differing opinion. Unless this can be put on the table and discussed, openly and honestly it is likely to fester. Doing these events regularly will turn them from an event into a process. Meaning that they are still important but no longer a ‘biggie’ allowing all parties to be more open and honest with each other and so, over time, they can become ever more constructive.

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01
Jun

Ownership

Where does the ownership lie in your business? And no, I am not talking about the shareholding and I am not referring to the financial arrangements. Who owns what in your business?

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