Businesses are mostly about people. People work in our businesses and people are our customers so the greatest skills an entrepreneur, of any size, can possess are bound to be people skills.
I have often quoted a passage from Daniel Goleman’s essential book “Emotional Intelligence” which states “CEO’s are hired for their intellect and business expertise- and fired for a lack of Emotional Intelligence”
Read more … Three Core Competencies Of The Boss
There are many reasons why I use the spiral as the logo for Team Massive Results. I believe that in life, and in business, we are either growing or dying, spiralling up or spiralling down, and we have a choice as to which it is.
The fact is that spiralling upwards takes effort. If we are not making that effort then the direction of travel will not be in an upward direction. If we are not deliberately moving upwards you can be sure that natural forces (gravity) will ensure that we are spiralling downwards. As human beings, like all other life forms, we are either growing or dying.
So how do we make sure that we are growing?
Read more … The Ratchet Effect
Many of the clients I work with can be described as accidental leaders.
They know it and have a coach to help them learn what they need to learn.
I was married to a teacher and it always struck me as a cruel irony that as her career grew and she became a better and better teacher she moved father and father away from the classroom, the teaching, and the profession she had fallen in love with. Every promotion or rise in status saw her less and less involved with doing what she had initially set out to do.
Read more … Are You an Accidental Leader
This week I had to take myself outside and give my head a shake!
I found that I almost made the same mistake as I find so many other people do.
You see for the last ten years I have happily and consciously invested heavily in my own education and my own development.
I buy books constantly; there are now over a thousand of them in the library. I read every day, in a wide range of subjects.
Read more … Invest in yourself
And I don’t mean the World Wide Web.
I have written about the importance of setting up a rhythm of regular, structured focused and brief meetings to allow your business to pulse at an effective level, which will facilitate your growth.
None of this will be as effective as it might be without the three letters WWW.
Read more … WWW Three Very Important Letters
Regular, structured, focused and brief.
These are the four words that are key to promoting an effective meeting rhythm. If the rhythm of meetings in your business defines the heartbeat pulse of your business, then the effectiveness of those meetings determines the strength of the pulse.
Read more … Regular, structured, focused and brief.
“Do you have a schedule of regular meetings?” is the question that is most predictive of a business’s ability to perform and grow at a high and consistent level.
Read more … Do you have a pulse?
I often feel that we are looking for an instruction book, or a manual on how to run a business, better, more profitably or with less hassle, and heaven knows there are enough people who would write books and make presentations that would have us believe that such a thing exists.
Read more … Making Better Art
t has grown, developed and improved for thousands of years. It is responsible for every single advancement that mankind has made, from speech and writing to the printing press and the iPad; from the notion of fairness to the judicial system; from our ability to walk to Lewis Hamilton’s F1 car. It has led us to the deepest oceans and the highest mountains and even into outer space.
Read more … All This For Free? It’s Incredible!
If you want an example and you live anywhere in the North-East you only have to look at Bettys Tea Rooms.
At all of their locations customers will queue around the block on a weekend. There are plenty of other tearooms and eateries and almost all of them are cheaper but they don’t have queues. Even during the darkest days of the last few years Bettys was busy.
Read more … More Important Than Important